Business Administration Certificate – NQF 4

This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 4.

NQF 4

What we can offer you

Qualifying learners could follow a career in:

  • Secretarial services
  • Reception services
  • Switchboard operations
  • Financial Administration
  • Banking Administration
  • Personal/executive assistant services
  • Technical assistance
  • Systems administration
  • Human Resources administration
  • Basic Contracts Administration
  • Legal Secretarial services
  • Reception supervision
  • Change administration and management
  • Relationship management
  • Project coordination.

Further Education and Training Certificate: Business Administration Services

This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 4.

It will provide the broad knowledge; skills and values needed in the Administration field for all business and non-commercial sectors and will facilitate access to, and mobility and progression within, education and training.

Unit standards covered in this qualification
IDUS TitleLevelCredits
110021Achieve personal effectiveness in business environment 46
10022Comply with organizational ethics44
7791Display cultural awareness in dealing with customers and colleagues 44
10135Work as a project team member 48
13943Analyse new developments reported in the media that could impact on a business sector or industry 410
13941Apply the budget function in a business unit 45
13945Describe and apply the management of stock and fixed assets in a business unit 42
109999Manage service providers in a selected organization 45
110026Describe and assist in the control of fraud in an office environment 44
110009Manage administration records 44
14552Contract service providers43
110003Develop administrative procedures in a selected organisation48
110023Present information in report format 46
15234Apply efficient time management to the work of a department/division/section 54
13929Co-ordinate meetings, minor events and travel arrangements 33
7790Process incoming and outgoing telephone calls 33
13912Apply knowledge of self & team in order to develop a plan to enhance team performance35
12417Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities 44
7468Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 46
12153Use the writing process to compose texts required in the business environment 45
8976Write for a wide range of contexts 45
8975Read analyze and respond to a variety of texts 45
8974Engage in sustained oral communication and evaluate spoken texts 45
8968Accommodate audience and context needs in oral communication 35
8972Interpret a variety of literary texts 35
9015Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 46
8969Interpret and use information from texts 35
8970Write texts for a range of communicative contexts 35
9244Plan and conduct meetings44
10140Apply a range of project management tools48
13928Monitor and control reception area34
242810Manage Expenditure against a budget46

Contact Us Today –  Tel: (015) 297 2111 / 2202 / 1658

29 Rissik Street, Polokwane, 0699

Limpopo Province:

  • 29 Rissik Street
  • Polokwane
  • Francois De Neijs
  • 082 838 6071
  • francoisd@dhrc.co.za

Mpumalanga Province:

  • 3 Tawny Ridge Steiltes
  • Nelspruit
  • Laurika Mollentze
  • 082 925 4445
  • laurika@dhrc.co.za

Cape Town District:

  • 62 Kelderhof Estate
  • Croydon, Cape Town
  • Ruan Stemmet
  • 072 229 9239
  • ruan@dhrc.co.za

Western Coast District:

  • 40 Boulevard Golden Mi.
  • St Helena Bay
  • Natasha Bochnig
  • 083 627 2637
  • natashab@dhrc.co.za